If you are experiencing issues while logging in to your Upstox account, please follow the steps below:
Steps to Troubleshoot
Clear Cache Data:
- On your phone or browser, clear the cached data and try logging in again.
Check Internet Connection:
- Ensure your internet connection is stable.
- If possible, switch to a different network and try again.
Retry Login:
- Since login issues are often caused by temporary internet disruptions, attempting to log in again might resolve the problem.
Still Facing Issues?
If the problem persists:
Raise a Ticket:
- Contact our customer support team by raising a ticket through the Help Center.
Provide Details:
- To expedite the resolution, share a short video or screenshot of the issue when raising the ticket.
Our customer support team will assist you promptly to resolve your query.