If you have received a notification from your bank indicating that the amount has been debited from your account, but you haven't received a confirmation email from Upstox, don't worry!
There is a specific timeframe for funds to be transferred from your bank account to your Upstox account, depending on the transfer method. Sometimes, delays can occur due to technical issues at the bank's or payment gateway’s end.
Mode of Transfers and Timeframe:
In case the delay is prolonged, we request you to send us the following transaction details by raising a ticket ‘Raise Ticket’.
Along with the below details, kindly provide a screenshot of your bank account statement as well.
- Bank Name:
- Bank Account Number:
- Transferred amount:
- Reference Number:
- Date of Transaction:
- Segment (Securities/Commodities/Mutual Funds):
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